So, Mike, the supervisor on duty at Flashcab on Saturday is a DICK.
I called Flashcab at 2pm (I like the idea of using a smaller, local cab company rather than the bigger corporate cab agencies - more fool me!) and ordered a cab for 3:15pm because I needed to be at the wedding early since I was an usher and didn't want to inconvenience my designated driver by making her show up hella early too.
3:15 came. And went. I called Flashcab at 3:20 to check on my cab and the dispatcher tells me that they have me down for 3:45 TOMORROW.
I lost my nut.
It wouldn't have been such a big deal if this had been the first time this happened. But Flashcab screwed me over back in August too. But I was willing to give them a second chance.
The guy who answered the phone was wholly unhelpful. He just kept repeating that "we have you down for 3:45 tomorrow" - which did nothing to help my current situation.
Then he transfers me to "Mike" the supervisor. Mike is a dick. Not only did he NOT apologize for the mistake but he said, "well, it's not like we're forty-five minutes late or something" and then, when I asked him if he was going to apologize said, "I already did."
And, when I told him that he would be losing my business forever - and I'd be telling all my friends - and he said, with utter unconcern: "OK"
What a dick.
So. Don't use Flashcab. They suck.